People, industries, jobs and companies are elements that are part of the same system. Some companies offer better-paid jobs, and other companies offer jobs that are paid less. Some of the most desired jobs in 2021 are in the field of aviation and air transport. To be part of an aircraft team, you must show certain skills and character traits. Being a flight attendant is not an easy task.
However, if you want to prepare to be part of the team that always accompanies people on their flights, here are the most important skills for the air cabin crew.
- Communication Skills
Communication is a very important skill for most major industries in the world. For example, it is very important to have communication skills when working in sales, when working in security, but also when working in the gambling industry. However, with the help of the internet, gambling has moved into the online environment, but let’s not compare Indian mobile casinos with the real physical casinos in Las Vegas where communication with customers is the most important skill and is the most demanded at the time of hiring.
When it comes to a flight job, a flight attendant must communicate with passengers throughout the flight. This means that no matter what skills you have, you will need to be a person who knows how to convey a coherent message to a passenger. Very often, flight attendants are put in a situation where they have to communicate with passengers who are scared or who have health problems. These are the ones who can have panic attacks, and the only solution that remains available when someone has a panic attack is to communicate with them.
Another important aspect for which you need communication skills is the transmission of information related to the flight. Passengers need to know what stage the flight is in, what happens when there are tremors and how many hours are left before landing. Boarding the plane is also an important moment of communication. That’s when a flight attendant gives passengers everything they need to know in an emergency.
- Interpersonal Skills
Interpersonal skills or social skills are skills that are very easy to acquire for some and very important for a flight attendant who is always surrounded by curious passengers. The main elements that are part of the set of interpersonal skills are communication, emotional intelligence, teamwork, negotiation, the power to influence someone and the ability to solve a problem as quickly as possible. A flight attendant is indebted to passengers to remain firm, present and inspire confidence. The moment the flight attendant loses his temper, everything crumbles.
Then, if you want to get such a job, or think about the things you need to be able to practice in the field of air transport, you must understand that although passengers are the number 1 priority, you must also interact with other team members. Interpersonal skills help you adapt to situations, communicate clearly, firmly and calmly, but they can also help you stay connected to the social environment around you.
- The ability to remain calm in emergencies
If a plane a few miles above the ground can’t be an excuse for emergencies, then I don’t know what else it could be. A flight attendant needs to understand how easily a critical moment can be reached when he is in flight. Even the smallest incidents can create panic, and this is never desirable. What you should be able to do is stay extremely calm when there are emergencies and pass the same energy onto passengers.
Panic is never good, and most of the time, if the plane is in a state of emergency, the panic effect does nothing but make things worse. Therefore, the flight crew must remain calm to set an example. If the crew responsible for the passengers’ safety is calm, so will the passengers.
A skill that is very difficult to acquire and not at all easy for some of us to understand is diplomacy. Being a diplomat is not such a difficult thing, but the most important elements of diplomacy are quickly felt when they are missing. A member of a flight crew must speak respectfully at all times regardless of the person’s status. As long as that person has paid for a plane ticket and is a passenger, his right to diplomacy will be respected.
When you are a diplomat, you must address yourself politely, not taking into account colour, race, origin, clothes, tastes or preferences. You have to meet all the requirements of the passengers, but also of the crew and have respectable performance. to wear the uniform, to always be impeccable, and to show nothing but professionalism.
- Colour vision and hearing
Colour vision is an essential skill for a flight crew member. This skill indicates that you can receive and understand information from your environment. Hearing is also an elementary sensory skill for a flight attendant. Your eyes and ears are the most important ones you can use during a flight. Passengers will have requests, they will raise their hands, they will want to buy certain things.
The more attentive and insightful you are to the things around you, the more you will gain and the more you will prove that you are a model employee.
- Health and fitness
What we see in flight attendants every time we travel by plane is perfection. Among the necessary criteria for such a job is health, but also perfect physical condition. The better you look, the better you will be for this job. From the hair to the body or outfit, everything must be flawless. You must be healthy in terms of teeth, muscles, bones and you must not show any weakness in any way.
The more imposing your presence, the more confidence you will convey.
These are the most important skills that a flight crew member must-have. If you are going to start such a career path, be aware that you always have to work and get better!